MassChallenge Guiding Principles
These five guiding principles create the path for how we work and how we aspire to further the MassChallenge mission. Learn more about how we approached updating our guiding principles in 2020 in this blog.
Put Community First
Our global community consists of stakeholders from all backgrounds and geographies that share similar interests and goals. It is our priority to provide a high level of customer service to create value, foster engagement, and drive long term success.
We are authentic in our work: we promote discussion, drive transparency, and trust our team to deliver on their commitments.
We learn from (and admit to) failures, celebrate success, and take pride in delivering on the MassChallenge mission. We value taking initiative and owning outcomes.
Love The Problem
We practice this classic entrepreneurial advice daily. By actively listening to the customer and community we fall in love with the problem, not the solution. We don’t sacrifice long-term value for short-term results, and we keep our eyes open to all possible solutions that propel our community forward.
Build For Impact
With a global mindset, we execute from the same playbook to grow our collective processes and drive lasting impact. We build for impact by documenting process, sharing resources, and working to make future projects easier. By making improvements to our work, we focus on our foundation and continue to think big and bold to accelerate innovation across ecosystems.
Connect and Collaborate
We cross- collaborate to share ideas and best practices across programs, borders, and people’s identities because we know great work has many fingerprints. We value collaboration, teamwork, and prioritizing diversity, equity, and inclusion to always make space for one another.